Shipping Policy

At SHIMYA jewelry, we strive to provide a seamless and efficient shipping experience for our valued customers. We understand the importance of receiving your order in a timely manner, and we are committed to ensuring that your package arrives safely and on time.

Shipping Method:

We partner with PostNL, a trusted and reliable shipping carrier, to deliver your orders. PostNL is known for its excellent service and extensive network, allowing us to reach customers worldwide. With PostNL, you can have peace of mind knowing that your package is in good hands.

Shipping Cost:

The shipping cost for your order will be calculated during the checkout process. We believe in transparency, and we want to ensure that you are aware of the shipping cost before finalizing your purchase. By providing your shipping address and selecting your preferred shipping method, the system will automatically calculate the shipping cost based on the weight and destination of your order.

Same-Day Shipping:

We understand that prompt delivery is important to you. That's why we strive to ship all orders placed before 16:00 (local time) on the same day. This means that if you place your order before the designated cutoff time, we will process and ship your package on the same day, ensuring minimal delay in getting your beautiful jewelry to you.

Tracking Your Order:

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. This tracking number will allow you to monitor the progress of your package as it makes its way to your doorstep. You can easily track your order by visiting our website and entering the tracking number in the designated tracking tool.

International Shipping:

We are proud to offer international shipping to customers around the world. Please note that international shipping may be subject to customs duties, taxes, and other fees imposed by the destination country. These additional charges are the responsibility of the customer. We recommend checking with your local customs office for more information on potential fees before placing your order.

Shipping Time:

The shipping time will vary depending on your location and the shipping method chosen during checkout. Once your order has been shipped, the estimated delivery time will be provided in the shipping confirmation email. Please note that unforeseen circumstances such as customs delays or extreme weather conditions may impact the delivery time. We appreciate your understanding in such situations.

Shipping Address:

It is important to provide an accurate and complete shipping address when placing your order. We are not responsible for any delays or delivery issues caused by incorrect or incomplete addresses. If you need to make any changes to your shipping address after placing your order, please contact our customer support team as soon as possible.

Shipping Restrictions:

While we strive to offer shipping services to as many locations as possible, there may be certain restrictions due to legal or logistical reasons. If we are unable to ship to your desired location, we will notify you promptly and provide assistance in finding an alternative solution.

Customer Support:

If you have any questions or concerns regarding the shipping of your order, please don't hesitate to contact our customer support team. We are here to assist you and ensure that your shopping experience with SHIMYA jewelry is nothing short of exceptional.

Thank you for choosing SHIMYA jewelry. We appreciate your trust and look forward to serving you with our exquisite collection of jewelry.